Ticket Purchases
Thanks for coming aboard! Tickets may be purchased through our website and you may purchase as many as you like. Please be aware that all sales are final and nonrefundable, except in case of cancellation or rescheduling.
Event Changes and Cancellations
We do our best to ensure events run as planned, but sometimes unforeseen circumstances arise. If an event is canceled, you’ll receive a full refund or have the option to exchange your ticket for a future event. If an event is rescheduled, your ticket will automatically transfer to the new date.
Refund Policy
While tickets are generally non-refundable, we make exceptions when an event is canceled. In that case, we’ll issue a full refund. For rescheduled events, your ticket remains valid for the new date, but refunds won’t be provided.
Additional Information
- Third-Party Services: To facilitate a smooth purchasing experience, we occasionally work with third-party providers for processing and taking payments for tickets. Please note that in those cases, their terms and conditions will apply.
- Event Adjustments: We are entitled to make changes to the event, which includes but is not limited to changes to the date, time, location, or performers. We'll notify you promptly if changes occur.
- Liability: While we work hard to create a fantastic experience, we cannot accept responsibility for any personal loss or damage resulting from your attendance at our events.
- Indemnification: By using our website or attending our events, you agree to release us from any claims or damages that might arise.
- Governing Law: These terms are governed by the laws of the State of Bangladesh. Any disputes shall be resolved under these laws.
We are here to make your experience smooth and pleasurable. For any questions or help, feel free to contact us.
Event Listing Policy
We’re excited to help you showcase your event! Listing your event on our platform is completely free of charge. There are no upfront fees or hidden costs for getting your event noticed.
Commission on Ticket Sales
To sustain our platform and provide you with the best service possible, we charge a 10% commission on every ticket sold through our website. This commission ensures a seamless ticketing experience for both event organizers and attendees.
Payment and Refund Policy
- The 10% commission is automatically deducted from ticket sales and is non-refundable.
- If an event is canceled, the event organizer is responsible for refunding ticket buyers in full, including the 10% commission that would otherwise have been retained by us.
- Refunds to ticket buyers will be processed directly by the event organizer, with our support for transparency.
Cancellations
If you cancel your event:
- You must promptly notify us and all ticket buyers.
- You are solely responsible for covering all ticket refunds, including our 10% commission.
Your Responsibility as an Event Organizer
- Provide accurate and detailed information about your event, including the date, time, location, and ticket pricing.
- Ensure that your event adheres to all relevant laws and regulations.
- Handle ticket buyer inquiries, disputes, and refunds promptly and professionally.
Our Commitment to You
- We’ll provide a reliable platform to showcase your event and manage ticket sales effectively.
- We’ll offer support in resolving any issues related to ticketing or event listing.
- Secure and transparent transactions will be ensured for both organizers and attendees.
Governing Law
These terms are governed by the laws of the State of Bangladesh. Any disputes arising from the use of our platform will be resolved under these laws.