Privacy Policy
We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when purchasing tickets or creating an account on our platform.
Information We Collect
When you interact with our website, we may collect the following information:
- Personal Information: Name, email address, phone number, and payment details for ticket purchases.
- Account Information: If you choose to create an account, we collect login credentials, preferences, and any other details you choose to share.
- Usage Data: Information about how you use our website, including IP addresses, browser type, and session details, to enhance your experience.
How We Use Your Information
Your information is used to:
- Process ticket purchases and manage event attendance.
- Provide a personalized experience by tailoring recommendations and updates.
- Communicate important updates about events, your account, or our services.
- Improve our website, services, and customer support based on user behavior and feedback.
Data Security
We take your privacy seriously and implement strict security measures to safeguard your data:
- Encryption: All sensitive information, such as payment details, is encrypted during transmission.
- Restricted Access: Only authorized personnel can access your personal information.
- Regular Audits: We routinely monitor and upgrade our security systems to protect against unauthorized access or breaches.
Third-Party Sharing
We respect your privacy. Your information will not be shared with third parties, except in the following cases:
- To comply with legal obligations, such as court orders or government regulations.
- To facilitate secure payment processing through trusted partners (your information remains secure and is used solely for transaction purposes).
Your Rights
You have the right to:
- Access, update, or delete your personal information through your account settings.
- Opt-out of receiving promotional communications at any time.
- Request a copy of the information we hold about you by contacting us.
Cookies and Tracking
We use cookies to improve your browsing experience, analyze website performance, and personalize content. You can manage cookie preferences in your browser settings.
Children's Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect information from children.
Policy Updates
We may update this Privacy Policy from time to time. Significant changes will be communicated through email or a prominent notice on our website.